Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"Very Happy with this dealers service and customer care. Had work done on my 04 Kingpin and had to take it back but not for the initial TPS reset but a weak fuel pump issue. They installed another pump and reset the TPS again at no charge and made it very clear that if I was not happy to bring it back and they would make it right. I know it's easy to leave 'Bad' feedback but sometimes we forget to relay good experiences. No shop is perfect but when they make things right and are friendly in doing so it makes for a pleasant experience.."Phillip Dorman | Independence, MO
"My wife and I bought our '13 Cross Country Tour in October 2013, we've had such a great experience our son bought his "big boy" bike this week, an '08 Hammer. 40 Hwy has became our home away from home! You cant ask for a better experience from a dealership."Rick Tucker | Belton, MO
"WE'VE BOUGHT 2 VICTORY'S FROM YOUR DEALERSHIP. WE COME ALL THE WAY FROM TEXAS BECAUSE OF YOUR INTEGRITY AND SALES EXPERIENCE. 2009 NESS VISION AND OUR NEWEST PURCHASE A 2013 NESS CROSS COUNTRY. EVERYONE AT THIS DEALERSHIP TREATS YOU LIKE A FRIEND FROM CHRISTINE TO THE SERIVCE DEPARTMENT. "TICK featherstone | WACO, TX
"Coming home from the AVR at spirit lake Iowa my 2009vision wouldn't run or pull right. Put in shop to see what is going on. Fuel pump, key switch and a sensor bad. I have a 5year warranty on this bike and all but 136.50 of the bill was covered by warranty. Totally amazing! 120, 564miles and the warranty is covering electronic parts. That the company believes in this product is totally awesome! I luv my vision, can't see myself on anything else. Thanks Ron and everyone at Austin's. I have no plans to buy me a new one (this one has a lot of fun/miles left) will get one for wife in future, but when I reach a million miles maybe. So many roads, so little time. "Glenn Heitschmidt | Pleasanton, KS
" Bought a new Cross Country Tour from these fine people. What pleasure to deal with! They have gone over and beyond what I expected, they actually get it. That's a rarity in today's world. I've never had customer service like they've provided to me. 100 stars is to low of a rating for them, I'm a customer as long as they'll have me. The bike is a real attention getter."Rod Overton | Blue Springs, MO
"Stopped by today and had my Suspension adjusted on my 08 Vegas. The service dept. got me right in and back on the road like a NASCAR pit crew. Very Friendly and curteous. Thanks guys for a great experience for the first time in. Like Arnold says, "I'll Be Back". "John Myers | Lenexa, KS
"AS USUAL I HAD GREAT SERVICE FROM YOUR SHOP. THE PROBLEM I HAD (AND THIS WAS THE ONLY REAL PROBLEM SO FAR WITH MY VISION) TOOK A LOT OF TIME TO DIAGNOSE AND FIX. BUT FIX IT THEY DID. YOU AND ALL YOUR PEOPLE WERE GREAT AS USUAL. THANKS MIKE"Anonymous | KANSAS CITY, MO
"The purchase of my new Vision was exactly as Don and the sales staff said it would be. Many questions at the fuel pump, many people turning heads and a comfortable ride that would be hard to beat. This was the best decision I could have made for a touring machine. "Steve Nelson | Platte City, MO
"I HAD A GREAT EXPERIENCE AT AUSTINS THEY HAVE A GREAT STAFF AND THANKS TO BUTCH HE GAVE ME THE TIME TO TELL ME ABOUT THE VICTORY MOTORCYCLES AND THE RELABILTY THE HAVE. THANKS TO THE STAFF AND THE OWNER . TRUST ME THIS IS THE PLACE TOO BUY YOUR NEXT BIKE"SCOTT TAYLOR | RAYTOWN, MO
"This is a decent dealer/ cycle shop... These guys make you feel almost like family , very friendly & knowledgeable."Mike Hosack | Blue Springs, MO
"Great people to deal with.Service is excellent. Had a ball"Jerry Benson | Kansas City, MO
"YOU GUYS PROVIDED GREAT SERVICE THROUGHOUT THE ENTIRE PROCESS OF PURCHASING MY VICTORY! I LOVE THE BIKE. IT REALLY TURNS HEADS WHEN I'M ON RIDES. KEEP UP THE GREAT WORK!"DARRELL | , KS
"great experience new victory dealership is amazing and so is the staff"Bob Smith | kansas city, KS
"Out of 6 dealerships I went to no one treated me as Stan did in Independence.My 8-ball is what I always dreamed of and I cant quit smilin over it.The look factor is wow and every ride people stop and ask what is it.I couldnt be happier. I found a new family..."Joe Rethford | independence, MO
"great service before and after the sales"Anonymous | leavenworth, KS
"I just bought my first atv from Austin and I love it. The staff at Austin in Independence Mo. is incredible. Im a customer for life. Keep up the great work."Chris Nelson | Blue Springs, MO
"Friendly staff, without the high pressure sales. The staff is very knowledgeable of the Victory product line."Kevin Watt | Holt, MO
In Observance of Memorial Day, Austin's will be closed Saturday, May 27th and
Monday, May 29th. This will allow our employees to spend some time with their
family and friends. Please take time this weekend to remember those brave men
and women who paid the ultimate sacrifice defending and protecting our freedom!!
Have a safe and FUN holiday!
-Ron & Christine Berlin